Indonesia with 273 million people spreads out in 17k+ islands, it is a challenge to deliver financial services to its untapped/underserved market. Traditional Banks branches can reach limited areas while Digital Banking can reach certain customers and process.
Combining technology and mobile agents, our service is able to reach all areas and customers assisting them in any banking process while executing proper KYC process.
Customer Acquisitions for Banks/Financial Services
We provide end-to-end solution to engage with our clients customers
Instant paperless account opening/loan disbursement
Merchant Acquisition, Payroll
Canvassing, Community, Mall Agent, on-demand visitation
Fully digital account opening
We provide end-to-end solution to our clients from trained dedicated agents to commissioned based agents
KYC & Verifications
We provide complete KYC & Verifications technology and services enabling our clients to give real time approval for their customers anytime/anywhere.
We provide services, such as:
On-line Dukcapil for ID number verification using our agent’s mobile phone thru API connection
Fully digital account opening process without video call
eKTP verification using eKTP Reader as part of our agent equipment
Loans verification by providing the information & pictures of business conditions which can be accessed by clients through dashboard
Re-Appraisal services for houses/apartments/shophouse
Documents or wet signature or cash pick-up supported with location tag & pictures.
Real time loan approval/account opening
Financial / High Value Items Logistic
Our secured delivery system provides real time concise delivery status.
Dashboard for clients/call center to access the delivery status
Proof of delivery with pictures of recipient
Timestamp and location tag of delivered items
Phone number masking to provide security of our client customer where our agent can contact customer without knowing customer’s mobile number.
Our system fully integrate with :
A secure and easy to monitor face-to-face service. Our agent use mobile application for customer acquisition, verification or collecting information. The agents represent an alternative delivery channel (ADC), ensuring the compliance norms of KYC with biometrics.
Using biometric or central authority make sure your customer is the correct one. Providing offline or online verification service that suitable for your current banking condition.
Upgrades your process in real-time. Paperless process give insight through our client dashboard – we can also help you to analyze specific data using AI or ML technologie.
A must for any technology company in financial industry. How we can make sure data are safe and properly handling with us.
Capturing Banking Customers through Finfleet Acquisition Solution